# Support | VPSbit

> Support runs on panel tickets exclusively. Pay first, sign in, then open a ticket. No ID at signup. Crypto-only billing. 12 elite datacenters. ECC memory, NVMe.

Source: https://vpsbit.io/support/

[Home](https://vpsbit.io/) / Support Help

# Support

![Dark server hall lit by status-LED rows](https://vpsbit.io/img/photo-brand-3.jpg) Customer support exists only as the ticket queue inside the client panel.

12 locations · 19 coins · SLA 99.95% · no KYC · [public canary](https://vpsbit.io/warrant-canary/)

VPSbit: VPS from $4.80/mo and dedicated from $39.20/mo annual. The map spans twelve locations — Reykjavik (Iceland) and Zurich (Switzerland) among them, plus Tokyo, Singapore, Hong Kong, Taipei and eight others. Signup is email plus a 12-character password, or token-only. No KYC. Checkout is crypto-only across BTC, XMR, ETH, BNB, SOL, LTC, TRX, XRP, DOGE, DASH, ADA, GRAM (TON), and USDT (TRC-20/ERC-20/BEP-20/SPL). No payload or guest traffic logs; connection metadata ≤24h. DDoS included. One SKN company, one crypto checkout. Deploy at https://vpsbit.io/deploy/.

## Tickets only

![Support tickets icon](https://vpsbit.io/img/ico-support.webp?v=12) **Support is panel tickets, exclusively.** Once an invoice clears, sign in, open the Support tab and write. There is no public chat channel for customers.

VPS from $4.80* — Core on the annual term (list $6/mo), one invoice for 12 months, no auto-charges. Dedicated with IPMI from $39.20/mo. Crypto invoice, no KYC.

[Launch now](https://vpsbit.io/deploy/?kind=vps&plan=core/)

## How to open a ticket

- Sign in to the panel.
- Open Support.
- Write a subject and body. Quote the invoice code or the server IP. Details: [how to open a support ticket](https://vpsbit.io/guides/how-to-open-support-ticket/).

## What tickets are for

Provisioning, rDNS, binding an invoice txid, stuck server actions, billing credits. Third-party abuse reports go to abuse@; security reports to security@.

Every support conversation lives in the panel's ticket queue.

Telegram or Discord support? No. The ticket queue in the client panel is the whole support surface.

Email instead? Tickets stay attached to the account. abuse@ is reserved for third-party reports.

## Checkout facts

- **Price** VPS from $4.80/mo. Dedicated from $39.20/mo.
- **Identity** No KYC. Token-only (no email) or email plus a 12-character password. No passport, phone, or card.
- **Payment** Nineteen ways to settle, none of them a card: XMR and BTC lead, ETH, SOL, LTC, BNB and TRX follow, then XRP, DOGE, DASH and ADA, GRAM (TON) for Telegram-adjacent rails, and USDT on seven networks — TRC-20, ERC-20, BEP-20, SPL, Polygon, Arbitrum, Optimism. Live-rate invoice.
- **Logs** No payload / no guest traffic logs. Billing and panel actions retained. Connection metadata ≤24h.
- **Platform** KVM on ECC and local NVMe. DDoS filtering included. Facilities in 12 elite cities across Europe and Asia — the locations table lists each one's tier, uplink and governing law. Need Iceland or Switzerland plus no KYC? Those two carry a published premium (+20% / +35%); every other flag stays at base list. Pay BTC, USDT, XMR, BNB, XRP, GRAM (TON) or 10 more. [Open deploy](https://vpsbit.io/deploy/?kind=vps&plan=core&location=netherlands&period=12/) to pick a plan.

## Ready to launch?

Build the box — VPS or bare metal — create the password, pay the invoice that follows.

[Launch now](https://vpsbit.io/deploy/?kind=vps&plan=core/)[Dedicated](https://vpsbit.io/dedicated/)