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Support

Dark server hall lit by status-LED rows

Customer support exists only as the ticket queue inside the client panel.

12 locations · 19 coins · SLA 99.95% · no KYC · public canary

Tickets only

Support tickets icon Support is panel tickets, exclusively. Once an invoice clears, sign in, open the Support tab and write. There is no public chat channel for customers.

VPS from $4.80* — Core on the annual term (list $6/mo), one invoice for 12 months, no auto-charges. Dedicated with IPMI from $39.20/mo. Crypto invoice, no KYC.

Launch now

How to open a ticket

  1. Sign in to the panel.
  2. Open Support.
  3. Write a subject and body. Quote the invoice code or the server IP.

Details: how to open a support ticket.

What tickets are for

Provisioning, rDNS, binding an invoice txid, stuck server actions, billing credits. Third-party abuse reports go to abuse@; security reports to security@.

Every support conversation lives in the panel's ticket queue.

Telegram or Discord support?

No. The ticket queue in the client panel is the whole support surface.

Email instead?

Tickets stay attached to the account. abuse@ is reserved for third-party reports.

Ready to launch?

Build the box — VPS or bare metal — create the password, pay the invoice that follows.